Volunteer Rights and Responsibilities
Volunteers have the right to be provided with
- A copy of the Aims and Objectives of the agency.
- Information on policies and procedures of the agency.
- Orientation, training and education.
- Recognition as a co-worker and team member.
- A suitable assignment.
- A duty statement and job description.
- Information about communication lines within the agency.
- Adequate counselling and grievance procedures.
- Proper insurance cover.
- Appropriate occupational health and safety protection.
- Out-of-pocket cost reimbursement.
- Appropriate work area and equipment.
- Access to relevant decision making processes within the agency.
- Appropriate forms of recognition for work done and contributions made
Volunteers have a responsibility to
- Make an informed decision to work as a volunteer with an agency.
- Undertake work orientation and training as required.
- Work within the duty statement on tasks suitable to their skills and experience.
- Behave in an ethical manner.
- Keep agency and client matters confidential.
- Be committed to the agency’s aims and objectives.
- Inform the agency when unable to undertake or complete a task.
- Use appropriate information channels within an agency when needing information, support, back-up, supervision or review.
- Be aware of the limits of their role within the agency.
- Be aware of their duty of care.
- Be aware of occupational health and safety policies and practices.
- Act as a member of the team.
- Be aware of protocol when representing the agency.
- Commit to achieving results and make an effective contribution to the agency