Volunteering and Contact ACT is the result of the merger during 2014-15 of Volunteering ACT and CONTACT Canberra Community Information (formerly the Citizens Advice Bureau ACT.)

Volunteering and Contact ACT is incorporated under the Corporations ACT 2001 as a Not for Profit Company Limited by Guarantee and is managed under a new Constitution by a 12-person voluntary Board of Directors.

We are a Public Benevolent Institution for the purposes of the Income Tax Assessment Act 1997 and have endorsement to receive tax deductible donations. We are funded through a mix of Federal and ACT Government service agreements, memberships, training and consultancy fees, sponsorships and donations.

Founded by forward-thinking volunteers who responded to community need, we have a combined total of over 60 years’ experience of service delivery in the Canberra Region.

Volunteering and Contact ACT is both the peak body for volunteering and the volunteer support service for the ACT, and the key source for the Canberra community to access accurate information on, and referral to, Canberra’s community services and programs.

Our Vision

A community enriched by volunteering and empowered by reliable information.

Our Mission

We promote, advocate and provide access to information, volunteering and referral services.

Our Objectives

• To provide access to reliable information and be a key enabler of volunteering services.

• To be an active link between people, government and non-government organisations.

• To foster community networks and undertake research, advocacy, projects, public education programs and events.