About Us

Volunteering and Contact ACT is the result of the merger during 2014-15 of Volunteering ACT and CONTACT Canberra Community Information (formerly the Citizens Advice Bureau ACT.)

Volunteering and Contact ACT is incorporated under the Corporations ACT 2001 as a Not for Profit Company Limited by Guarantee and is managed under a new Constitution by a 12-person voluntary Board of Directors.

We are a Public Benevolent Institution for the purposes of the Income Tax Assessment Act 1997 and have endorsement to receive tax deductible donations. We are funded through a mix of Federal and ACT Government service agreements, memberships, training and consultancy fees, sponsorships and donations.

Founded by forward-thinking volunteers who responded to community need, we have a combined total of over 60 years’ experience of service delivery in the Canberra Region.

Volunteering and Contact ACT is both the peak body for volunteering and the volunteer support service for the ACT, and the key source for the Canberra community to access accurate information on, and referral to, Canberra’s community services and programs.

Our Vision

A community enriched by volunteering and empowered by reliable information.

Our Mission

We promote, advocate and provide access to information, volunteering and referral services.

Our Objectives

• To provide access to reliable information and be a key enabler of volunteering services.

• To be an active link between people, government and non-government organisations.

• To foster community networks and undertake research, advocacy, projects, public education programs and events.

Leadership Changes at Volunteering and Contact ACT

As Chair of the Board of Directors of Volunteering and Contact ACT, I am delighted to announce we have appointed Vicky Darling as Chief Executive Officer effective Monday 4th September 2017.

Vicky has committed her life to public policy and community leadership. She has been a Senior Executive in a large government department, Media and Government Relations Manager for a major charity, Chief of Staff to a Federal Minister, Senior Advisor to the
Premier of Queensland, as well as serving in public office as the Member for Sandgate and in Cabinet as the Queensland Environment Minister. She has worked with all three levels of government, plus peak bodies and inside not-for-profits as a Board member, policy analyst and community engagement specialist.

We are delighted that Vicky has joined VC-ACT to lead our organisation as CEO. We are confident that her tenure will be marked by further success as she champions participation through information, volunteering and community connections.

Kind regards,

Mat Franklin – Chair, Board of Directors

22 August 2017